Shipping & Return Policy

WHAT SHOULD YOU KNOW?

Free delivery on all orders in the U.S. Orders are processed as soon as possible on the day they are received . 
Transit times vary from 2-5 business days on average and can incur a carrier delay. 
 
HOW DO I TRACK MY ORDER?

We will send you an email with a tracking number, once your order is delivered.
If you didn’t got an email from us, please search your spam folder as the email comes
 directly from our shipping portal. Occasionally, tracking information by the carrier can take up to 48 hours to update,
 so please be patient and rest assured that your package has left our warehouse and is on its way to you and your pet.

 

CHANGES TO PRE-SHIPPING ORDER:

Send us an email soon as you can, link to our contact page. 
Please provide the wrong address that was provided and the correct one, and we’ll notify you once the change was made.

WRONG ITEMS WAS SENT

We focus on providing pleasent customer service and great experience, if we made a mistake we are going to make it work for you.

 

 
 
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